Flooring Services

Cavendish deVere Services Ltd
Last updated: 11/04/2026

1. Introduction

Cavendish deVere Services Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us or use our website. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Property address
Property address
Details about your project or enquiry Property address
Photos and videos of your property
Property address
Any additional information you provide

3. How We Collect Your Data

We collect data when you:

Submit an enquiry through our website
Contact us via phone, email, WhatsApp, or Telegram
Send us images, videos, or documents relating to your property
Request a quote or site visit

4. How We Use Your Data

We use your information to:

We will only use your data for legitimate business purposes.

5. Legal Basis for Processing

We rely on the following lawful bases:

Consent – when you voluntarily provide information
Contract – to provide services or quotes
Legitimate interests – to operate, improve, and grow our business

6. Sharing Your Data

We do not sell your personal data.

We may share your data with:

Trusted contractors, installers, or partners involved in your project
Service providers (e.g. email, CRM systems, communication tools)
Legal or regulatory authorities if required by law

All third parties are expected to handle your data securely and lawfully.

7. Data Security

We take reasonable technical and organisational measures to protect your data.

However, please be aware:

Communication via email, WhatsApp, or Telegram may not be fully secure
By using these channels, you accept this risk

8. Data Retention

We retain your data only as long as necessary to:

Provide our services
Maintain business records
Comply with legal and tax obligations

Typically, enquiry data is retained for up to 12–24 months, unless a longer period is required.

9. Your Rights

Under UK data protection law, you have the right to:

To exercise your rights, contact us using the details below.

10. Cookies

Our website may use cookies to improve functionality and user experience.
You can manage cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk

About us

Cavendish deVere Services Ltd Limited. Company Number 09189490. Registered office: Showroom, 58 Church Street , London. SE19 2EZ ENGLAND

Website : www.cavendishdevere.com
E-mail address: info@cavendishdevere.com